Let's Talk About SEO Tools
Questions about masterclasses? Want to know which tools course fits your workflow? We're here to help.
We Actually Answer Messages
Most inquiries get responses within a few hours during business days. Whether you're trying to pick between our Ahrefs deep-dive and the Semrush workshop, or you need technical support accessing course materials, we handle it directly.
No automated responses pretending to be helpful. Real people who know the tools and the courses will get back to you with actual answers.
Course Questions
Choosing between our technical SEO audit masterclass and the content optimization series? Ask us which one matches your current skill level.
Technical Support
Can't access recorded sessions or having issues with the platform? We'll sort it out quickly so you can get back to learning.
Send Us a Message
Fill out the form and we'll respond during business hours, usually same day.
Where We Work
Morenilyra
26 Howitt St
Kingston, ACT, 2604
Australia
When We're Available
Common Questions
During business hours, usually within 2-4 hours. If you contact us on Friday afternoon or over the weekend, expect a response Monday morning. We don't use automated systems, so you're waiting on actual people.
Yes. Email us with your availability and what you want to discuss. We'll set up a 15-20 minute call to walk through course options, prerequisites, and what you'll actually learn from each masterclass.
We have dedicated technical support during all live masterclasses. Use the chat function in the platform or call our support line. If the problem is on our end, we extend the session or provide makeup access to recordings.
Within the first week, if you've watched less than 25% of the content and the course clearly doesn't match what was described, contact us. We'll review it case by case. No automatic refunds, but we're reasonable about genuine mismatches.
That's one of the most common questions we get. Tell us your current experience level with SEO tools and what specific problems you're trying to solve. We'll recommend the course that actually fits rather than just pushing the most expensive option.